Amazon Work From Home (Everything You Need to Know)

According to Forbes, Amazon is the 4th best employer in the world. Now that’s a company worth working for! It doesn’t matter whether you live far away from an Amazon office; you can still be a part of the company by doing Amazon work from home jobs. 

Photo of Amazon work from home

As of 2018, Amazon was looking to fill 250 work from home jobs. The openings have grown steadily each year and will continue to in the subsequent years to come. 

However, getting hired by Amazon can be tricky, especially when you don’t have the correct information on how to go about the process. But don’t worry, this post shares the most important things you need to know, and how to get Amazon work from home jobs.

*As an Amazon Associate I earn from qualifying purchases. This post may contain affiliate links from Amazon or other publishers I trust (at no extra cost to you). See disclosure for details.

What is Amazon work from home? 

Amazon hires numerous candidates to fill in a wide range of virtual positions. These job positions are grouped into categories and allow people who are not close to a physical Amazon location but have the skill fit for the role to work from home.

These jobs are available by type, part-time, full time, and seasonal, and are divided into the following categories:

  • Human resources
  • Customer service
  • Fulfillment and operations management
  • Business and merchant development
  • Operations, IT, and support engineering
  • Sales, advertising, and account management
  • Administrative support
  • Marketing and PR
  • Facilities, maintenance, and real estate
  • Medical, health, and safety
  • Editorial, writing, and content management
  • Business intelligence
  • Finance and accounting
  • Machine learning science
  • Data science
  • Administrative support
  • Leadership development and training
  • Supply chain/transport management
  • Software development
  • Project / program / product management 

Some positions are only available for specific cities because these positions require in-person meetings and trainings.

Photo of a customer care rep; available on Amazon work from home

How to work for Amazon from home

The best answer to “How do I work for Amazon from home” is applying for the job. You can find new openings on the Amazon work website

Virtual Vocations is another site to trust for an updated list of Amazon work from home jobs. You must apply early to stand a chance, and you should always be on the watch for new openings.

Can you work for Amazon from home?

Yes, you can work for Amazon from home. Amazon had a few remote workers back in the years, but this took a massive turn in 2020 when remote working became very popular. Since then, Amazon has employed thousands of remote workers with an average compensation package of $150,000.

What equipment does Amazon send to work from home?

Amazon customer service representatives are usually provided equipment for work, including an Amazon-owned laptop, Ethernet adapter, headsets, and two security tokens. This equipment is typically sent to the address provided during the application.

Photo of equipment used for Amazon From Home.

You need to have a 5 Mbps upload, and 10 Mbps download speed from a reliable Internet provider. The only acceptable providers are cable, Fiber Optic / FiOS, and DSL.

To receive your equipment from Amazon, ensure you verify your mailing address when applying. This will prevent the delays of making corrections or your equipment from being delivered to the wrong location. PO boxes are not accepted, and if you have an apartment number, add it for specificity.

How much does Amazon pay to work from home?

Many people ask this question, but there is no one answer. Earnings differ on Amazon, depending on your experience level and industry standards. 

Amazon’s minimum wage is $15 per hour, and every staff member has access to Amazon care to take care of their elderly relatives or children. There is an in-house telemedicine company for Amazon and over 2,000,000 caregivers. Also, Amazon offers medical and prescription drugs for vision and dental coverage to all their full-time employees despite their tenure, level, and position.

Also, every worker on Amazon is entitled to financial counseling and estate planning services.

If your role demands you communicate directly with customers like a customer service representative, your total earning will also be based on performance reviews. You will get salary raises and bonuses if you have a high-performance review.

These and many more are why Amazon work from home is an excellent idea for many.

Photo of an Amazon work from home staff

Why should I work with Amazon?

Amazon is an award-winning employer and a highly admired company at that. An interview with Jeff Bezos shows that he wants to make Amazon the world’s best employer at least. To achieve this, Amazon has dealt with scheduling automation to reduce the risk of injury for their warehouse workers and is more interested in improving their remote workplace.

To further make this workplace improvement successful, Amazon will soon be focusing more on implementing hybrid workplace policies, focusing on employees with long-term potential, and giving out free products to provide more exposure to Amazon products. However, the last is yet to be implemented.

Besides, Amazon continually increases wages and improves their employee’s benefits to make their workers comfortable.

Besides this, working for Amazon is a great opportunity. Amazon has a good reputation among customers, employees, and stakeholders, and it ranked on LinkedIn as the number one company that can grow your career in 2021.

It also took second place on Fortune’s list of most admired companies in 2022 and third as the most innovative company from the survey done by Boston Consulting Group.

Amazon work from home jobs is great for people

  • Who need a remote job to care for their families
  • Interested in part-time positions
  • Who have difficulties finding work
  • Enjoy the flexibility of setting their schedule
  • Who want a good career opportunity even while working remotely
Photo of a lady working from home

Amazon work from home requirements

There are specific requirements for every position available on Amazon, but generally, you must be at least 18 years old to be hired by Amazon. You must also be fluent in speaking and writing English. A GED, high school or equivalent diploma is also needed.

Depending on the job role you’re seeking, a CV or resume may not be necessary, and entry-level jobs do not require a prior skill.

Besides this, Amazon requires its team members to have the following personal attributes:

  • Efficiency
  • Accountability 
  • Commitment
  • Honesty
  • Professionalism
  • Forward-thinking
  • Relentless standards raising
  • Trustworthiness
  • Reliability
  • Ability to work under pressure
  • Ability to work under minimal or no supervision

Amazon customer service jobs from home

Since Amazon customer service is always open 24/7, they always need articulate, bright, and detailed people who can set up their customer service roles. These people are called Amazon customer service associates (CSAs).

For this role, you’ll be expected to work at least 40 hours a week, but there are times when it will be stretched to 60 hours a week. The extension is usually required if there is a large-scale event and primarily for peak seasons. 

However, know that you won’t be allowed a back out during the peak seasons, except it is lawfully required. Also, as a customer service representative, you may be required to work on some or all major holidays.

Amazon pays $15 per hour for this role. However, there can be some exceptions if lawful.

For the customer service Amazon work from home jobs, you will be required to do the following:

  • Interact directly with customers
  • Guide customers and help them with refunds, returns, late packages, etc.
  • Create unique self-service solutions and CRM systems
  • Develop customer-centric programs and products 
  • Identify the customers’ pain points and suggest ways to improve Amazon service to better the customer
  • Provide direction for customers using the shopping apps, company website, and devices like Kindle and Echo
  • Customize self-service technologies for customers
Photo of a customer care rep

Amazon work from home hiring process

Amazon has a rigorous hiring process, and it is understandable, considering the kind of company it is. However, since thousands of people have made it through this process and are making money from Amazon work from home, you can do it too.

To get an Amazon work from home job, you must first apply on the website, and they will send you a mail containing the details you provided in the application. You will also receive the next steps regarding your application to Amazon. You will find it easier to apply on a desktop or laptop than on the phone.

You’ll be invited for an exam after this. This exam contains different types of multi-choice questions. These are general questions to help the company understand how knowledgeable you are. It is compulsory to pass this exam as you cannot get to the interview stage without it.

After passing your exams on Amazon, you will receive an e-mail inviting you for the interview. This mail will contain the time and date of your interview alongside other things you need to know.

Since it is a work from home job, your interview will be virtual, but some roles may require a face-to-face interview with the HR department. These roles will only be available in locations where it is possible to meet the hiring team. 

If your role requires a one-on-one interview, you must dress confidently and appear with dignity. Also, your dress code must match the one described on the Amazon website.

If you make it through the interview, you’ve become a part of the Amazon family. They will send you a welcome mail, telling you what you need to know about your new position. 

If you apply as a customer service agent, you will also receive a laptop with a high-speed Internet connection to give you easy access to your work.

How to apply for Amazon work from home

Before applying to do Amazon work from home jobs, search for your job interest on Amazon.jobs and filter the best options by location, keywords, job categories, or business categories.

Photo of the amazon work from home site

After finding an opening you are interested in, click on the “Apply Now” button close to the title of the role. You will see a new page where you will create your profile if you are a new candidate or log in if you are a returning candidate.

Amazon recommends a formal CV or resume to apply for any position. However, if you do not have one, you can still apply but ensure to give an excellent brief description of your experience, skills, educational achievement, and background. The company takes this information very seriously to evaluate their candidates, and you will not be considered if you do not provide this information.

You should have samples of your previous work ready if Amazon asks. Designs, code, writing samples are usually required, though not at the early stage of the application. You’ll be asked to send them over if you are invited for an interview. You can also add links to public copies of your work on your resume if they are available for viewing online. 

Amazon work from home background check

Amazon conducts background checks on its applicants, and it will take between 10 to 14 working days. The company screens for reasons you could be unfit for their employment, and these include:

  • A criminal history
  • Sex offender data
  • Poor employment history
  • Poor references from former employees
  • A failed drug screening
  • Bad financial and credit responsibility

Besides, the company will also require other information like your medical records and military records, previous compensations, your Social Security Number, bankruptcy records, and vehicle registration or driving history.

Depending on the role you applied for, they may also check your social media presence to ensure you do not have posts that are damaging to Amazon’s reputation.

Photo of a woman working from home

Frequently asked questions

Is Amazon work from home legitimate?

Amazon offers legitimate work from home jobs with a minimum wage of $15 per hour for customer service representatives. However, you should watch out for scams and always confirm an opening before applying for a job.

How to search for Amazon work from home jobs?

Amazon has a unique site to post its list of openings, including remote jobs. All you need to do is to go to Amazon.jobs or search on Google to find a suitable position for you. After this, apply as directed and follow the directions.

Can I use my phone number to apply for Amazon work from home if I don’t have an email address?

Currently, Amazon.jobs doesn’t accept using phone numbers to create an account with them. So if you must apply, you need a valid email address. However, you will be able to sign in to Amazon jobs with your phone number.

What equipment does Amazon send you to work from home?

Amazon provides a laptop, Ethernet adapter, headsets, and two security tokens for their customer service representatives. These items will be shipped to the address you provided during the application.

What is the Amazon work from home pay?

Amazon has a minimum wage of $15 per hour, but you can earn higher depending on your experience, qualification, and role.

Does Amazon pay weekly?

Amazon makes a weekly payment by direct deposit or paper checks every Friday for their workers.

Does Amazon pay more on weekends?

 Yes, Amazon pays an additional dollar an hour if you work at night, on weekends or both. 

Does Amazon give Christmas bonuses?

Amazon gives bonuses every December. Their full-time employees get $300 bonuses, and part-time employees get $150 as their holiday bonuses.

How many shifts must you work a month to stay employed with Amazon?

You must work at least three shifts a month to stay employed with Amazon. You pick your shift daily, but the company allocates shifts on a first-come, first-serve basis.

How many hours is full-time at Amazon?

Amazon full-time workers work for at least 40 hours per week. Their reduced time work is between 30 and 39 hours per week, and part-time workers have 20 to 29 hours of work per week.

Do Amazon workers get free prime?

Amazon does not offer discounts on Amazon prime for their employees. Employees also pay full price for Amazon prime membership.

Does Amazon cover dental?

Amazon provides dental coverage for its full-time employees. This includes 90% coverage for basic dental procedures like fillings and extractions, 50% coverage for major restorative procedures like dentures and crowns, and 50% for orthodontia. However, it comes with a $ 2,000-lifetime maximum.

Conclusion

With the relevant experience for roles that require such, or interpersonal and communication skills for jobs like customer service representatives, you stand a good chance of landing an Amazon work from home job by following the essential steps highlighted above.

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